1. Who We Are
This website is operated by PtCure (Zhongshan Bohong New Materials Technology Co., Ltd.), Zhongshan, Guangdong, China ("we", "us"). You can reach us via the details on our contact page.
2. Information We Collect
We only collect information you choose to give us through the forms on this website: your name, company, position, country, email address, phone/WhatsApp number and the business information you provide (products you make, problems you describe, estimated volumes). We do not run advertising trackers on this site.
3. How We Use It
- To answer your inquiry and provide the samples, documents or quotations you requested
- To provide technical support related to your process
- To maintain a record of business correspondence
4. What We Never Do
- We never sell or rent your personal data
- We never share your data with third parties except where necessary to process your request (e.g. courier services for sample shipment)
- We never send unsolicited marketing beyond direct replies to your inquiry
5. Data Retention
Inquiry data is retained for as long as necessary to handle your request and any resulting business relationship, after which it is deleted or anonymized.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
7. Contact
For any privacy-related question, use the contact details on our contact page with the subject "Privacy".